We have one of the shortest delivery times in the industry.
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Your order will be shipped via the most appropriate method based on the weight and size of your furniture. If possible, according to UPS/FEDEX weight/size limits, your order will ship via UPS/FEDEX. Packages that exceed UPS/FEDEX weight and size limits will be shipped via Motor Freight Company. Common carrier deliveries are only performed Monday through Friday. The shipping company who is obligated to fulfill delivery of your order will contact you by phone prior to delivery to establish an approximate time for you to receive your delivery. Delivery address must be accessible to semi-trailer truck for non-UPS size shipments. Hawaii, Alaska, Puerto Rico and international customers are welcome to contact us for a freight quotation. DELIVERY TIME. We have one of the shortest delivery times in the industry. Most items are in stock (in our warehouse) and will be shipped within 4 - 7 business days of purchase. Delivery takes another 3 - 15 business days. If the shipping time takes longer than this, you will be contacted by our customer service department with other options. We will send you a tracking number after the items have been shipped. PLEASE NOTE that, like any retailer or distributor shipping nationwide, Diva Rocker Glam ships via national and regional parcel, freight and moving companies. Although we use the largest and most well-known carriers, we are not responsible for delays in transit, freight company employee conduct, missed delivery appointments or damages to the customer's premises. Diva Rocker Glam will not accept claims, returns or cancellations due to delays in delivery by Transportation Companies.
All Diva Rocker Glam products come with a standard 90 days warranty against manufacturers defect. All of our products are personally chosen by experienced buyers, we strive to only use vendors that offer our customers the best products and service available. However, we strongly recommend adding our Guardsman Furniture Protection Plan because it protects your investment for an additional 5 years against accidents, damages, and much more. Warranties are not valid if merchandise has been moved from original delivery address.
Give us a shout if you have any other questions and/or concerns.